63% of Small Companies Say Automation Helped Them Endure COVID Pandemic

Automation helps companies get by way of the continued challenges of the Covid-19 pandemic. 2 out of three employees say automation has helped them be extra productive. 65% of data employees say they’re much less burdened at work as a result of they automate handbook duties. Two-thirds of staff would suggest automation to different companies.

These statistics involving enterprise and automation within the present local weather had been flagged up within the 2021 Zapier State of Enterprise Automation Report. The analysis centered particularly on small and medium-size companies. Zapier surveyed 2,000 US data employees on their ideas on workflow automation instruments.



Automation Helped Small Enterprise Endure Pandemic

9 out of ten respondents say that automation has improved folks’s lives within the office. 88% of small companies say automation permits their firm to compete with bigger companies, the survey discovered.

From transitioning their items and providers on-line, to altering their enterprise mannequin, 63% of SMBs say automation allowed their firm to rapidly pivot from the hurt of the pandemic.

The enterprise group has a little bit of a love-hate relationship with automation. Some fear that automation may wipe out human jobs. Nonetheless, as Zapier’s research testifies, automation is proving to be a useful help to people of their work and a device for enterprise success.

Growing Employee Productiveness and Happiness

Because the Zapier editorial workforce word of their conclusion concerning the report: “For a lot of small and medium-sized companies, the way forward for automation is already right here. Many SMBs are utilizing automation to extend employee productiveness and happiness, create environment friendly and scalable techniques, and compete with bigger companies. A robotic revolution isn’t coming anytime quickly, however automation is making a extra productive workforce.”

Most Widespread Software program Utilized in Automated Workflows

Zapier’s report additionally checked out the most typical software program and enterprise apps small companies are utilizing to automate workflows. The main app is Google Workspace, adopted by Slack after which Mailchimp. Trello, Twitter and HubSpot are additionally generally used to assist small companies automate duties. ActiveCampaign, Fb Lead Advertisements, Airtable and Calendly had been additionally hailed because the software program and apps companies are utilizing for automation.

Most Widespread Makes use of for Automated Workflows

The analysis additionally checked out what companies are utilizing automation for. 38% say they utilise such know-how to scale back handbook knowledge entry duties, together with copy/pasting knowledge from one platform, doc, database, or system to a different.

30% use automation for lead administration, and 32% say their enterprise is utilizing the know-how for doc creation and group. 27% of small companies use automation software program for managing stock and distribution.

When it comes to employee wellbeing and productiveness, automation can be discovered to be having a constructive impact. 44% of small enterprise staff say they aren’t extremely environment friendly or productive of their every day work. 94% say they carry out repetitive, time-consuming duties.

By adopting automation to deal with mundane duties corresponding to knowledge entry, staff’ time is freed up to focus on different areas of the enterprise. Moreover, being freed from repetitive and boring duties, staff are likelier to be happier of their place of job. A extra happy and challenged workforce can enhance loyalty and improve workers retention, finally benefiting a enterprise.

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